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- What are your Booking Recommendations?
- Precisely what is covered by our charges?
- What if I need a car whilst I am in Sydney?
- More About Us
1. Booking Recommendations
a) How far in advance do you recommend bookings?
We recommend booking as far in advance as possible - especially for special events and occasions. Many of our clients book months or even a year or more in advance - this is especially important for those times of year when demand is exceptionally high e.g. Melbourne Cup Day, Christmas, New Year & major social or sporting events.
b) Why we need you to clearly specify your destination
We need to work out how long your journey will take. For hourly rentals it is to make sure the requested car is available for the time you want it.
c) Is there a minimum number of hours I have to rent a limousine for?
If you hire the limo for single or return journey then no. But if you require a limousine to wait for you between journeys, a 3 hour minimum hire time is required.
d) Do we have to pay any parking fees?
No.
e) What is required to make a reservation & when is payment due?
We require a pick up address or a flight number, destination address and a mobile phone number to contact you if required. Payment is due prior to pick up.
f) Is the quote by phone or email the final price?
Absolutely! The price we quote you is inclusive of all fees.
g) What is your cancellation policy?
Cancellations given with 24 hours notice incur no charge. A charge of $88 is applied for cancellations given with less than 24 hours notice
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2. Precisely what is covered by our charges?
a) Does your company charge for driving time to and from your place or does the time start when the driver arrives at the pickup location?
The time starts when the driver arrives at the pickup location and stops once all passengers have left the vehicle.
b) How many pick-ups or stops will we be allowed to make?
You are allowed to make as many pick-ups and stops as you would like within the timeframe you rented the sedan or limousine. Each pick up attracts a minimum fee of $10.
c) Are all your vehicles insured?
Absolutely! As you would expect our insurance policies are very thorough and comprehensive.
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3. What if I need a car whilst I am in Sydney?
Simply fill in the booking form with your pick up address and destination details and we will E-Mail you back with a quote and confirmation.
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4. More About Us
a) How long has your limousine company been in business?
As a company we have been servicing clients like you for over 5 years. Our Management Team has over 20 years experience in the industry.
b) Do you have references from others that rented from you before?
Absolutely! Please see what our customers say about us.
c) How big is your limousine fleet?
We have a large fleet of luxury sedans that includes European and Australian manufactured vehicles. We are able to accommodate the needs of multiple clients simultaneously.
d) What colours are your limousines?
Our limousines come in three shades; black, white and silver.
e) Can I control the air conditioning from the passenger area? Do you have TVs in the limousines?
All our sedans and limousines are fully climate controlled, with TV/DVD and CD players in the passenger area all capable of being independently controlled by you.
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For More Information, Call Us Today!
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